Our Adagio Accounting Support Blog

    Question: I want to print an AR report “Customer Aged Trail Balance”. One of the sort/pull down options used to be “customer balance”. That option is no longer listed for this type of report. How to I get this option back? Answer: Change the Print...

    Question: I’m trying to create a new filter for our Customer List in GridView, but every time I create a new filter (or copy and rename an old one), it always shows a “Count” of 0. I don’t understand how I can copy another one exactly and it has...

    Question: Can the Adagio database be stored on OneDrive instead of our network, with multiple people accessing it as the live database? Answer: NO! You will corrupt your database. OneDrive and Dropbox and other Cloud storage methods are used to store...

    Question: After running EFT in Payables, we are getting the following message: “A program is trying to send an e-mail message on your behalf”. While the emails themselves get sent successfully, the issue is that we have to keep clicking on the OK button...

    Question: I’m learning to use filters in Accounts Payable, and I set one up just to test it out. I had my filter highlight a bunch of things yellow. Then I deleted the filter, but the style still shows in the View Vendor List, so quite a lot of my...

    Question: Is there a way to attach PDF files to inventory items like you can attach images? Answer: Yes. The latest version of Inventory, 9.3A, supports DocStore, and DocStore lets you attach PDF files to items and transactions, including Inventory...