Our Adagio Accounting Support Blog

    Question: How do I make File > New External an active choice, so that I can create a View from an Excel sheet? It is my understanding that GridView should allow me to attach to an Excel sheet. I thought I could do this in GridView by selecting File...

    Question: We recently received this message on a check run: “The following check payments were changed to avoid overpayment and/or to respect recent changes in document status and payment control variables.” What does this mean is happening? Answer: That...

    Question: When I create a new department by copying an existing one, it appears the only options are to clone all accounts or none. Is there a way to toggle which accounts you want to clone? Answer: When you copy a Department in Ledger, by default the...

    Question: When running an AP Open Payables Report (Summary or Detail) with Source and Home currency selected, there are columns called UEGL and REGL. What are those? Answer: They are the unrealized and realized exchange gains/losses that occur with...

    Question: Is there a way to export all active customer emails into an Excel spreadsheet? Answer: Yes. In Receivables, open your edit customer grid and double click on any of the column titles to pull up the column editor. Then add the email field you...

    Question: I recently spun up a new Server 2019 box to support Adagio Ledger and Payables. All the data was previously migrated from the older 2012 server to the new one. Shares and AD permissions on the new 2019 server are identical to the previous...

    Question: My accountants use Caseware to read my Adagio files. Which file(s) do I need to send them? Answer: Backup your Ledger database and send that to them. You can just use Adagio’s menu: File | Backup | Ledger. Or, if you run a data integrity check...